Regulators Claim 2.7 Million Users Were Overcharged After AI Copilot Rollout
Microsoft is being sued in Australia after the Australian Competition and Consumer Commission (ACCC) accused the company of misleading around 2.7 million consumers about the new Microsoft 365 subscription plans that include the Copilot AI assistant, Reuters reports.
The regulator argues that Microsoft implied customers had to switch to the new Personal and Family plans to continue using the service, without clearly disclosing a cheaper Microsoft 365 Classic option that excludes Copilot.
Read full article here: turnovernews.com
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