Despite its dominant position in the enterprise market, Microsoft is struggling to convince corporate clients to fully embrace its AI chatbot, Copilot. Conversations with customers attending the Ignite conference in San Francisco, reported by CNBC, reveal that adoption is progressing slowly and unevenly.
CEO Satya Nadella recently stated that more than 150 million people use Copilot for productivity, security, coding and other tasks. Even so, many corporate clients continue to question the service’s actual value. Consultants involved in Microsoft contract negotiations say several companies are considering dropping their Copilot licenses due to high prices and unclear benefits.
Read full article here: turnovernews.com
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